Returns & Exchanges
At MIMI Handmade Baskets, we want you to love your artisanal storage solutions. If you are not completely satisfied with your purchase, you may return your unused basket within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for the return to receive a Return Authorization and prepaid shipping label.
Prepare the Package
Carefully place the unused basket in its original packaging, ensuring the natural fibers are protected to prevent any distortion or damage during transit.
Ship the Item
Affix the provided return label to your box and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our artisans inspect the returned item for quality, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing